Information We Collect
When you voluntarily submit a player report or bug report, we may collect information you provide, including Roblox usernames, report descriptions, bug information, and evidence links.
When you choose to sign in with Roblox, we may receive basic information associated with your Roblox account, such as your Roblox user ID, username, and other profile information that you authorize Roblox to provide.
How We Use Information
Information collected through UGG Support may be used to:
- Review player reports.
- Investigate reported bugs.
- Identify authenticated users.
- Determine whether an authenticated Roblox account has access to staff tools.
- Protect the website from abuse or automated submissions.
- Improve UGG and its support systems.
Report Information
Information submitted through report forms may be delivered to authorized UGG staff through internal systems such as email and private staff communication channels.
Please do not include passwords, financial information, private authentication credentials, or other unnecessary sensitive personal information in reports or evidence.
Roblox Authentication
UGG Support may use Roblox authentication to allow users to identify themselves using their Roblox account.
Roblox authentication is provided by Roblox and is subject to Roblox's own privacy policies and terms.
Security
We take reasonable measures to protect information handled by the website. However, no internet service can guarantee absolute security.
Third-Party Services
UGG Support may rely on third-party infrastructure and services to provide authentication, security, email delivery, hosting, and staff notifications.
Those services may process limited information as necessary to provide their functionality and are governed by their own policies.
Children's Privacy
UGG Support is intended as a support service for a Roblox community. Users should avoid submitting unnecessary personal information through the website.
Changes to This Policy
This Privacy Policy may be updated as UGG Support adds or changes features. The date at the top of this page will be updated when significant changes are made.
Contact
Questions about this Privacy Policy can be sent to reports@uggsupport.org .